FAQ

How long does the delivery take?

All orders are processed within 1-3 working days. From the delivery date, you can expect to receive your order within 7-20 working days, depending on carrier availability and location. Faster delivery is sometimes also possible. In order to offer you the best prices and the latest designs, we ship the products directly from the manufacturer in Asia.

What if I don't like the product?

If you don't like the product, you can return it within 14 days of receipt and we will immediately refund your money. Please first look at our return and refund policy.

Does Vendizi cover any customs duties?

Unfortunately, it is not possible for us to cover any customs costs for our customers. However, we support with low product prices and free shipping.

What is their mission?

We continuously work to improve the quality of life of our customers with quality products. Customer satisfaction is our highest priority and we continue to optimize our brand continuously!

Why exactly Vendizi?

We offer our customers only carefully selected, quality products. The products undergo a thorough process before they are offered for sale in our online store. That is why we have experts carefully examine the products and production. Therefore, we can guarantee 100% good quality.

How can I give feedback?

Use our contact form. We are always open to feedback, suggestions for improvements and also to the customers' wishes. We will respond as quickly as possible. Do not hesitate to contact us if necessary. We are available 24 hours a day.

If you have any further questions, our customer service is available 24 hours a day. Simply contact us via the contact form and we will answer your question!